Designed to scale with your business


No surprises, just fair and honest pricing.

STARTER PLAN

Rs

999

+ Taxes

/month

Billing starts post WhatsApp approval

Includes 2,000 unique active monthly contacts

All features unlocked with this plan

GET STARTED

ACCELERATOR SCHEME

Sign up now & get WhatsApp notification charges waived off for the first 3 months!

Know More

  • Official WhatsApp Business API approval and setup
  • WhatsApp Shared Team Inbox with UNLIMITED logins
  • Bulk WhatsApp Notifications with UNLIMITED WhatsApp template approvals
  • APIs to automate WhatsApp notifications
  • No Surcharge on WhatsApp notifications prices. Pay exactly what WhatsApp charges you!
  • Send and Receive media files with no storage limit
  • No additional charge for green tick application

Per user pricing applicable post inbuilt usage

2001-5000 ‍
Rs. 1.25/active user
5001-10000
Re 1/active user
10001-20,000
Re 0.75/active user
20,001-50,000
Re 0.5/active user
50,000+
Re 0.25/active user

Have questions?

We have some of the frequently asked questions covered below.

When can I start using interakt?

interakt works on top of WhatsApp APIs. As the official business service provider for WhatsApp, we enable you to get access to these Whatsapp APIs.

With our 14-day free trial program, you can start using interakt within minutes of signing up with us. Getting you approved is on us and your billing will start only once you are approved by WhatsApp.

How does interakt's 14-day free trial work?

In this 14-day trial period you get access to the entire stack of power-packed features on interakt for FREE. You get to use all the top-notch features and even if your Facebook business verification is pending, you still get to explore the inbox with limited messaging options.

Before you complete the Facebook business verification process, Facebook will approve your number to be used for sending messages in a restricted manner.Facebook permits businesses to get started right away with limited messaging options, so that businesses like yours can explore how WhatsApp Business APIs can power-up your communication and customer engagement. Facebook also uses this time to ensure that they’re accepting authentic businesses to keep the WhatsApp community spam-free.

Make the best use of interakt’s free trial period to explore all the features that we've built for your business.
Meanwhile, we recommend you to take this 14-day period to ensure that you have submitted the required details for Facebook Business Verification. The verification process usually takes anywhere between 3 business days to 4 weeks.
Once you get verified, your unlimited messaging access is activated automatically within interakt.

You can read all about how you can get your business verified here.

What are the messaging restrictions during the 14-day free trial period?

During the 14-day free trial period, while you will have FREE access to all the amazing features on interakt, there will be certain restrictions on messaging for businesses whose Facebook Verification is pending. We’re listing below the messaging limitations:

>  You can receive an unlimited number of messages from your users but you can only chat with 10 unique users per day during this period.

> You can send notifications to 2 unique users in a day. Notifications can be sent using WhatsApp templates that are pre-approved by Facebook only.

How can I unlock unlimited messaging on interakt?

To be able to make the best use of interakt, get started with your Facebook Business Verification process right away. As soon as your business gets verified, the messaging restrictions will be lifted and you’ll be able to use interakt with unlimited access. The best part is that until you’re in the free trial, you don’t need to first pay us to start utilizing unlimited messaging.

You can start your verification process by submitting the required details for Facebook Verification here.

Once you have submitted all the required details, you will need to wait until your verification is approved, which usually takes anywhere between 3 business days to 4 weeks from Facebook’s end.

If you want to know more about the Facebook Business Verification process, please visit our detailed guide here.

How does interakt's pricing work?

For WhatsApp Business API, there are two components to the pricing:

1. Monthly subscription for interakt is Rs. 999/month. This is our introductory pricing and includes all our currently available features. With this introductory pricing, you will also get access to all the new features that we release based on your feedback.
The Rs. 999 subscription lets you manage WhatsApp relations with 2000 unique users in a given month. Post 2000 unique users, the following per user billing rates apply:

2,000-10,000 --------> Re 1/active user
10,000-50,000 ------> Re 0.5/active user
50,000+ ---------------> Re 0.25/active user

2. WhatsApp charges: These are billed on actuals (For messages sent after 24 hours of users' message, WhatsApp charges per message. For India, this is around ~32p per message). We pass on this cost on actuals to you.

Is there a $ pricing?

All our plans are billed in INR. If you wish to pay in a different currency, you can estimate the approximate cost of our subscriptions based on the conversion rates.

For reference, Rs 999/month would be $15/month.

To understand WhatsApp pricing, please visit: https://developers.facebook.com/docs/whatsapp/pricing/

* For Shopify store owners on interakt, if your billing is managed via Shopify, then the above costs in rupees will be charged to you in USD, as mentioned here.


interakt is cheaper than any WhatsApp API solution. Is there a catch like a one-time setup fee?

No, there is no one-time setup fee involved. We have a very transparent per-month pricing that is completely aligned with your business growth.

We get the access to WhatsApp Business API for your brand for FREE and your subscription charges are levied only once your approval is done.

We have worked hard to bring down the cost of such an all-in-one WhatsApp Business solution. As we are an official WhatsApp API provider, you get the complete benefit of our effort to reduce the cost.

Tell me more about interakt's subscription charges and what is an active monthly contact/user?

interakt’s pricing is designed to be aligned with your usage of the product. We support unlimited logins enabling your team members to reach out to your customers using interakt’s inbox or notifications.

interakt’s usage is calculated based on the number of unique active customers that you reach out to via interakt in a given month. An active monthly contact is defined as a user with which you have at least one successfully delivered incoming or outgoing message.

You can have as many chats as you want with an active monthly contact and it will not impact your billing. When you send a notification to your customer via WhatsApp Business APIs, they are chargeable if your customer has not spoken to your WhatsApp number in the last 24 hours. Any message sent after that is free of cost. So you pay 32 paise only for that first message and all incoming or outgoing messages after that are free.

Our pricing tiers per user for 2000+ contacts are as follows:

2,000-10,000 --------> Re 1/active user
10,000-50,000 ------> Re 0.5/active user
50,000+ ---------------> Re 0.25/active user

* For Shopify store owners on interakt, if your billing is managed via Shopify, then the above costs in rupees will be charged to you in USD, as per the current exchange rates.


What does no surcharge on WhatsApp charges mean?

When you send a notification to your customer via WhatsApp APIs, they are chargeable if your customer has not spoken to your WhatsApp number in the last 24 hours (any message sent after that is free of cost). We pass these charges on actuals to you. This is in addition to the interakt subscription charge that you pay to us for all the advanced functionalities.

To understand WhatsApp pricing in dollars, please visit: https://developers.facebook.com/docs/whatsapp/pricing/

But WhatsApp is free. What does WhatsApp charges mean?

When you send a notification to your customer via WhatsApp Business APIs, they are chargeable if your customer has not spoken to your WhatsApp number in the last 24 hours. The charges depend on the country code of your customers’ WhatsApp account. We pass these charges on actuals to you.

To see the WhatsApp charges per country, please visit: https://developers.facebook.com/docs/whatsapp/pricing/

* For Shopify store owners on interakt, if your billing is managed via Shopify, then the above costs in rupees will be charged to you in USD, as mentioned here.

How many team members can I add to my interakt account?

interakt supports unlimited team member logins in any pricing plan that we offer. You can add as many team members as you need for your business.

How are monthly active contacts calculated?

An active monthly contact is defined as a user with which you have at least one successfully delivered incoming or outgoing message. The count is reset every month.

The Rs. 999 plan has 2,000 such unique monthly contacts included in it. Post which the following per-user pricing is applied in the month where you exceed the built-in usage:

2,000-10,000 --------> Re 1/active user
10,000-50,000 ------> Re 0.5/active user
50,000+ ---------------> Re 0.25/active user

You can have as many chats as you want with an active monthly contact and it will not impact your billing. When you send a notification to your customer via WhatsApp Business APIs, they are chargeable if your customer has not spoken to your WhatsApp number in the last 24 hours. Any message sent after that is free of cost. So you pay 32 paise only for that first message and all incoming or outgoing messages after that are free.

* For Shopify store owners on interakt, if your billing is managed via Shopify, then the above costs in rupees will be charged to you in USD, as per the current exchange rates.

How can I get the WhatsApp Business Verified green tick?

Businesses that have been granted the Official Business Account (OBA) status on WhatsApp, get a green tick besides their business name. This results in the display name of the number being shown by default, without the WhatsApp business number being explicitly saved by your users.

As we are a WhatsApp Business solution provider, we can apply for the green tick on your behalf for free, once you have supported 50+ users on WhatsApp via interakt. However, we can not influence WhatsApp's decision with regard to approving your green tick. Their decision in this regard would be final. Multiple factors such as brand credibility, your following on social media and your domain ranking can influence your green tick approval.

To request for a green tick verification, you can simply connect with our support team and send in a request. Once your request for the green tick is approved, your number will automatically be displayed as your business name, to your users along with the green tick. This will show that your business is verified.

If your application for the green tick is rejected, it does not impact your ability to use interakt or WhatsApp business API.

Can I use my existing WhatsApp number with interakt?

Yes, you can use an existing WhatsApp number with interakt. However, you will need to first delete the account linked to that, prior to onboarding with interakt. To know more about how to delete your WhatsApp account, please visit: https://faq.whatsapp.com/android/account-and-profile/how-to-delete-your-account/?lang=en

Once we connect the number with interakt, it will not work with other WhatsApp Apps and will work only with interakt’s dashboard. If it is a virtual number that is tied to interakt, then normal voice calls can be made as usual, but WhatsApp voice and video calls cannot be supported via WhatsApp Business API.

To know more, please visit: https://developers.facebook.com/docs/whatsapp/guides/phone-number/

What number can I use on interakt?

When it comes to selecting a number to be used for interakt, you can use any valid number that can receive an OTP via SMS or a voice call. This could be a virtual number or a regular SIM number. However, a phone number already being used with the WhatsApp Business API cannot be migrated to interakt. You will have to then provide a different phone number.

Also, do make sure that the number you allot is not linked to any existing account on WhatsApp. If it is, then the WhatsApp account linked to that number should be deleted. Please visit this link to know how you can delete your WhatsApp account: https://faq.whatsapp.com/android/account-and-profile/how-to-delete-your-account/?lang=en

You can know more about connecting your number on interakt here: https://www.interakt.ai/resource-center/connecting-your-number-with-interakt

Start your business growth with WhatsApp today!

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interakt.ai is a Haptik product.
Haptik is a WhatsApp Business Solution Provider